VIVA Cloud eXchange

A complete Cloud Telephony experience enabling you to make calls from anywhere

  • Hybrid calling
  • Centralized Monitoring
  • Quick Setup

The smartest way to manage business calls at a global level without compromising on quality, cost and compliance, is using the services provided by VIVA Cloud eXchange.

What is VCX?

VIVA Cloud eXchange is a cloud based telephony system that lets you stay connected with your customers, irrespective of whether you work from home or office. Make and receive calls through a Soft Phone, Mobile App or even a Web Interface with VCX (Hybrid Calling)

We ensure your business works round the clock without any downtime. You can also track calls and monitor your agent’s performance in a few clicks (Centralized Monitoring)

VCX is quick and easy to set-up, doesn’t require upfront investment and in most cases we guarantee same day installation (Quick Setup)

Request a call back from an Expert

Request a call back from an Expert

The smartest way to manage business calls at a global level without compromising on quality, cost and compliance, is using the services provided by VIVA Cloud eXchange.

What is VCX?

VIVA Cloud eXchange is a cloud based telephony system that lets you stay connected with your customers, irrespective of whether you work from home or office. Make and receive calls through a Soft Phone, Mobile App or even a Web Interface with VCX (Hybrid Calling)

We ensure your business works round the clock without any downtime. You can also track calls and monitor your agent’s performance in a few clicks (Centralized Monitoring)

VCX is quick and easy to set-up, doesn’t require upfront investment and in most cases we guarantee same day installation (Quick Setup)

What a business needs

What a business needs

What we offer

What we offer

VCX Features

We offer a complete range of Cloud Telephony solutions, which are cost effective and easy to set-up

VCX Features

We offer a complete range of Cloud Telephony solutions, which are cost effective and easy to set-up

Call Barging

Call Patching

Number Masking

Voice Mail to Email

Call Hunting

IVR

Call Recording

VCX Architecture

VCX Architecture

Dashboard and Reports

Get daily, weekly or monthly call recording details to help you understand your business while getting your customers what they want. Real-time dashboards, historical reports, customer journey insights and analysis are just a click away.

Our Happy Clients

Our Happy Clients

How it Works

Receive a call from a VCX
Cloud Telephony expert

Install VCX on your Desktop,
Laptop, Mobile and make
calls from anywhere

View plans and
fill contact form

Choose the right plan
to get started

How it Works

View plans and fill contact form

Receive a call from a VCX Cloud Telephony expert

Choose the right plan to get started

Install VCX on your Desktop, Laptop, Mobile and make calls from anywhere

Plans & Pricing

VCX - Domestic

Unlimited Calls Throughout India
(With 1 Virtual Number)

[5 Users +]

₹ 799*/user/month

  • Default 1 channel
  • Mobile App for calling
  • Softphone access
  • Web RTC access*
Key Features
  • IVR
  • Call Conferencing
  • Call Hunting
  • Voice Mail-to-Email
  • Transfer to Voicemail
  • White Listing / Black Listing
  • Dahsboard access (Admin Portal)
  • Voice & Call Encryption
  • Email Notification
  • Centrex
  • Call patching
  • Number Masking
  • Call barging
  • Call Recording with Cloud Storage*

Offer

  • Pay for 6 Months, Get additional 1 month Free
  • Pay for 12 Months, Get additional 2 month Free

VCX - USA/Canada

Unlimited Calls to USA & Canada
(With 1 USA DID Number)

[5 Users +]

₹ 1,299*/user/month

  • Default 1 channel
  • Mobile App for calling
  • Softphone access
  • Web RTC access*
Key Features
  • IVR
  • Call Conferencing
  • Call Hunting
  • Voice Mail-to-Email
  • Transfer to Voicemail
  • White Listing / Black Listing
  • Dahsboard access (Admin Portal)
  • Voice & Call Encryption
  • Email Notification
  • Centrex
  • Call patching
  • Number Masking
  • Call barging
  • Call Recording with Cloud Storage*

Offer

  • Pay for 6 Months, Get additional 1 month Free
  • Pay for 12 Months, Get additional 2 month Free

VCX - UK

Unlimited Calls to UK
(With 1 UK DID Number)

[5 Users +]

₹ 1,299/user/month

  • Default 1 channel
  • Mobile App for calling
  • Softphone access
  • Web RTC access*
  • Unlimited Calls to UK Landline and select Mobiles
Key Features
  • IVR
  • Call Conferencing
  • Call Hunting
  • Voice Mail-to-Email
  • Transfer to Voicemail
  • White Listing / Black Listing
  • Dahsboard access (Admin Portal)
  • Voice & Call Encryption
  • Email Notification
  • Centrex
  • Call patching
  • Number Masking
  • Call barging
  • Call Recording with Cloud Storage*

Offer

  • Pay for 6 Months, Get additional 1 month Free
  • Pay for 12 Months, Get additional 2 month Free

VCX - Global

Unlimited Global Calls
(With 1 DID number of any listed countries)

[5 Users +]

₹ 1,799/user/month

Key Features
  • IVR
  • Call Conferencing
  • Call Hunting
  • Voice Mail-to-Email
  • Transfer to Voicemail
  • White Listing / Black Listing
  • Dahsboard access (Admin Portal)
  • Voice & Call Encryption
  • Email Notification
  • Centrex
  • Call patching
  • Number Masking
  • Call barging
  • Call Recording with Cloud Storage*

Offer

  • Pay for 6 Months, Get additional 1 month Free
  • Pay for 12 Months, Get additional 2 month Free

*Additional charges and GST applicable

Plans & Pricing

*Additional charges and GST applicable