Enterprise
Enterprises that want advanced capabilities, customization, high availability in a distributed environment would be ideal for our platform. Our platform is a data-driven, omni-channel engine that allows agents to have access to customer interaction lifecycle across all communication and work tasks. Increases agent productivity and effectiveness that boosts the contact center performance.
Call centers
A true omni-channel cloud-based contact center solution. It is designed with ACD, IVR, CTI, predictive dialing, multimedia recording, email/web/chat/video interactions, reporting & analytics, and administrative tools that has the flexibility to scale up and down, depending on your business needs