A leading BPO company specialising in a wide range of complex Information Technology services and providing consulting services.
The company needed an effective and flexible communication solution to make outbound International calls that could accommodate their communication needs without overusing their existing resources and exceeding the set limits.
The client lacked seamless business communication because of overuse of their communication resources, which had predefined limits on usage, causing inconvenience and impacting their operations and cost.
Viva Meet – Cloud Telephony App
Viva presented a tailor-made solution for the client, offering different International bundled minute packages to address their specific requirements. The client was offered the flexibility of choosing from 5000 minutes, 7500 minutes, and 10,000 minutes of calling to meet their diverse usage needs, ensuring customer satisfaction.
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