- Agro Farm
- Banking
- BPO
- Broadcasting
- Call Center
- Consultancy
- Digital Marketing
- E- Commerce
- Education
- Engineering and Manufacturing
- Entertainment
- Export
- Fashion
- Fast Moving Consumer Goods(FMCG)
- Finance
- Food
- Healthcare
- Hospital
- IT
- Law
- Lead Generation
- Logistics
- Manufacturing
- Marketing
- Medical Billing
- MNC
- NBFC
- Outsourcing
- Pharmacy
- Poultery
- R & D
- RCM
- Real Estate
- Recruitment
- Renewable Energy
- Retail
- Smart City
- Startup
- Supply
- Technology
- Textile
- Toll Gates
- Tourism
- Travel
Case Studies
Discover real-world examples of how our solutions have enabled businesses to achieve their objectives offering detailed insights into the challenges encountered, strategies executed, and measurable results attained.
Mobile Aggregated Broadband as a Service
Stable Internet Connectivity for this Agro Farm using Mobile Aggregated broadband via SMOAD 4G Edge …
Viva Cloud eXchange
Dedicated Toll free number using Viva Cloud eXchange(VCX) for simplified Banking … VCX with AI-Powered IVR & Ticketing
24/7 Automated VoIP Infrastructure for Banking operations using Viva’s Cloud Exchange with AI Powere… Conversational AI
Automated fraud prevention and real time risk management for Banks using Viva’s Conversational AI …
Viva WhatsApp for Business Integration
Two-way Communication using Whatsapp for Business Integration for Improved BPO support by Viva … Presence Contact Center Suite
Ease Customer Support for BPO operations with reporting and analytics using Viva’s Presence Contact … Viva Presence Contact Center Suite
Streamlining Success: Viva’s Advanced Database Management using Presence contact center suite Elevat…
Viva Presence Contact Center Suite
Escalated and advanced inbound calling solution using Viva’s Presence Contact center Suite for error…
VIVA VoIP – SD-WAN solution
Revolutionising Call Center communication across Locations- Viva’s VoIP-SD-WAN Solution for Seamless…
Cloud Contact Centre
Centralised communication portal with reduced maintenance costs: Viva’s Cloud Contact Center Suite f…
Viva Unified Communication Suite
Efficient call tracking using Viva’s Unified Communication Suite for detailed analytics improving ca…
Contact Centre Suite
Better co-ordination across the E-Commerce organisation using Presence Contact center suite … Conversational AI
Boosted sales for E-Commerce platform by Social media integration using Conversational AI- Viva … Contact Centre Suite
Intelligent Routing of enquiries to E-Commerce agents using cloud contact center suite … Managed SD-WAN as a Service
Secondary Connectivity for enhanced network redundancy using Managed SD-WAN … Viva’s “Click2Call”
Enhanced Customer Service using Viva’s Click2Call for an e-commerce giant …
VCX with Inbound & Outbound
Secure Communication via Viva Cloud Exchange with domestic and international calling for world class…
Viva Cloud eXchange (VCX)
Entertained at higher level with Viva’s Cloud eXchange for Global Communication … Mobile Aggregated Broadband & Managed ‘SD-WAN as a Service’
Mobile Aggregated Broadband & Managed SD-WAN supporting Live streaming Entertainment and reliable in… Managed SD-WAN as a Service
Broadcasting Entertainment Connectivity across Locations with Viva’s Managed SD-WAN as a service …
Viva Meet Cloud Telephony with Reporting and PBX
Facilitating cross-border communication for exports with Viva Meet. …
Enterprise Managed Broadband
Leveling up Fashion to the New Heights with Enterprise Managed Broadband …
WhatsApp for Business
Professional profile management for Fast Moving Consumer Goods(FMCG) using Viva’s Whatsapp for Busin…
Viva Voice Broadcasting Service
Turning Loan Woes into Pay-Mentos with Automated Reminders for quick Financial decisions … SD-WAN
Streamlined Financial network connectivity using SD-WAN, with comprehensive network monitoring and m… AI enabled Voice bot
Smartest two way communication using Viva’s AI enabled Voice bot for banking operations … Branch Connectivity with SD-WAN
Last-mile connectivity for multiple financial locations using SD-WAN. … Viva Presence Contact Centre Suite
Mitigating fraud and identity theft in financial operations using Viva’s Presence Contact Center Sui… Enterprise Managed Broadband
Boosting Security for Financial Network via Enterprise Managed Broadband … WAN for Road Warriors
Golden Networking & Connectivity Solutions: WAN for Road Warriors for Financial Functions …
Viva Cloud eXchange
Hassle free domestic calling with extension-based dedicated virtual numbers using Viva’s Cloud eXcha… Branch Connectivity with SD-WAN
How the Food industry achieved centralised network monitoring and remote branch connectivity using S… Presence Contact Center Suite
Unified Voice Communication with centralised monitoring using Viva’s Presence Contact center Suite f…
Mobile Aggregated Broadband
Remote Locations connectivity using Mobile Aggregated broadband for the right Healthcare… Contact Center Suite
Improved Agent workflow for Healthcare organisation by Viva: Contact Center Suite … Fully Managed Internet Connectivity
Centralised Monitoring and remote support for resolving patients medical issues using Viva’s Fully m…
Wireless SD-WAN Connectivity
Making the Journey Safe and Sound: Navigating Toll Connectivity using Wireless SD-WAN Connectivity …
Viva SD-WAN powered Internet
Stitching Textile Connectivity across Locations with Multiple Connectivity Solutions … Viva Voice Broadcasting Service
Turning Loan Woes into Pay-Mentos with Automated Reminders for quick Financial decisions … SD-WAN
Streamlined Financial network connectivity using SD-WAN, with comprehensive network monitoring and m… Viva Cloud eXchange
Dedicated Toll free number using Viva Cloud eXchange(VCX) for simplified Banking …
Viva Cloud eXchange (VCX) Toll-Free Numbers
Dedicated, licensed toll free number with advanced Cloud PBX using Viva Cloud eXchange(VCX) for Reta…
Contact Center Suite + AI-Based IVR Navigation
End to end voip solution for Medical Billing using Cloud Contact center Suite and AI based IVR Navig…
Viva Cloud eXchange
Establishing High-class business communication saving hassles in the Pharmaceutical department with …
Viva Cloud eXchange
Advanced Call Monitoring for preventing call escalation for Hospitals using Viva Cloud eXchange …
Viva Cloud eXchange
Unlimited Voice recording with balanced workforce using Viva Cloud eXchange for Educational Purposes…
Viva Cloud eXchange
Viva’s Cloud eXchange(VCX) with automated IVR and CRM Integration for Real Estate Administration … Viva Cloud eXchange (VCX) with Landline Numbers
Increased Number of Sales for this Pharmacy using Viva’s Cloud eXcange(VCX) with stable landline num… Viva Cloud eXchange
Hassle free domestic calling with extension-based dedicated virtual numbers using Viva’s Cloud eXcha… Viva Cloud eXchange (VCX)
Entertained at higher level with Viva’s Cloud eXchange for Global Communication …
Managed LTE Solution
Secure and managed internet for the tourism industry using LTE beyond shorelines. … VCX with Inbound Call Management (RONA)
Elevated Customer Support for Retail outlets: Advanced Inbound Calling with Viva Cloud eXchange(VCX)…
Viva Cloud Contact Center with call scheduling
Scheduled Calling for massive lead generation using Viva Cloud Contact center Suite … VCX with AI-Powered IVR & Ticketing
24/7 Automated VoIP Infrastructure for Banking operations using Viva’s Cloud Exchange with AI Powere…
Viva Cloud eXchange + AI Voice Bot + Contact Center
Save time, money, and Security using Viva’s Cloud eXchange(VCX), AI voice bot and contact center for… Viva Contact Center Suite
Multichannel approach for calling via a personalised IVR for educational purposes using Viva’s Conta…
Viva Cloud eXchange (VCX)
Upgraded IT Virtual Call Center setup with unified communication platform using Viva Cloud eXchange(…
Viva Cloud eXchange (VCX), VoIP with Call recording
Delivery and Logistics made easy using Viva Cloud eXchange (VCX) and VoIP with call recording under …
Omnichannel contact center suite
All In One omnichannel contact center suite for extended outsourcing by Viva … DDOS attacks / Hosted Oracle SBC
Preventing DDOS attacks, protecting IT functions and achieving secured voice communication using Viv… AI enabled Voice bot
Smartest two way communication using Viva’s AI enabled Voice bot for banking operations … VCX with Inbound & Outbound
Secure Communication via Viva Cloud Exchange with domestic and international calling for world class… VIVA Managed 4G based business-class Internet Solution
Business- class Internet solution for IT Operations from Viva using 4G LTE SIM-based SD-WAN … Intelligent Interactive Voice Response system (IVR)
Streamlined IT Customer Care: Intelligent Interactive Voice Response(IVR) System from Viva …
Specific Region DID with International calling
Customised International Calling with specific DIDs to enhance customer service for Manufacturing Un…
Fully managed VoIP solution using Cloud
Seamless Scalability- Viva’s Tailored Cloud Telephony VoIP Solution transforming a Startup’s Contact… VCX with domestic & International calling
IT Connectivity beyond boundaries- Viva Cloud Exchange for Home, Office and Remote Locations … VIVA VoIP – SD-WAN solution
Revolutionising Call Center communication across Locations- Viva’s VoIP-SD-WAN Solution for Seamless… Contact Centre for MS Teams
Omni-channel Communication for the IT team with Presence Contact center and MS Teams Integration … Conversational AI
Logistics inventory management and personalised recommendations using Viva’s Conversational AI …
Mobile Aggregated Broadband & Managed ‘SD-WAN as a Service’
Reliable Internet Connectivity for MNCs using Mobile Aggregated broadband and Managed SD-WAN … Mobile Aggregated Broadband & Managed ‘SD-WAN as a Service’
Achieving load balance and auto failover via Managed SD-WAN improving textile Operations … Mobile Aggregated Broadband & Managed ‘SD-WAN as a Service’
Mobile Aggregated Broadband & Managed SD-WAN supporting Live streaming Entertainment and reliable in… Contact Centre Suite
Better co-ordination across the E-Commerce organisation using Presence Contact center suite … Internet Leased Line
Downtime reduction and network infrastructure management and manufacturing using Viva’s Internet Lea… Conversational AI
Boosted sales for E-Commerce platform by Social media integration using Conversational AI- Viva …
Contact Center Suite with advanced support communication
Transparent and Unfied communication using Contact center suite with advanced support for Legal Law … Mobile Aggregated Broadband
Remote Locations connectivity using Mobile Aggregated broadband for the right Healthcare… Conversational AI
Automated fraud prevention and real time risk management for Banks using Viva’s Conversational AI …
CRM Integration with VCX
Detailed Monitoring and reporting for accurate R&D using cloud telephony and CRM Integration … Conversational AI
Logistics tracking simplified – Viva’s conversational AI for seamless communication experience … Branch Connectivity with SD-WAN
How the Food industry achieved centralised network monitoring and remote branch connectivity using S… Conversational AI
Natural Language communication between humans and AI for smooth Retail Operations by Viva using Conv…
WhatsApp for Business
IT Workflow optimisation and effective monitoring using Viva’s Whatsapp for Business … Remote & Branch Connectivity with SD-WAN
Expanded Pharmaceutical Connectivity to tier 2 and tier 3 cities using SD-WAN …
WhatsApp for Business
Real-time Travel business updates using Whatsapp- Whatsapp for Business by Viva … WhatsApp for Business
Professional profile management for Fast Moving Consumer Goods(FMCG) using Viva’s Whatsapp for Busin… Managed SD-WAN as a Service
Enhanced performance using intelligent internet traffic management ensuring Retail safety using Mana… Cloud Contact Centre
Increased IT Productivity using Viva’s contact center suite with Open API Integration … Branch Connectivity with SD-WAN
Last-mile connectivity for multiple financial locations using SD-WAN. … Cloud Contact Centre
Centralised communication portal with reduced maintenance costs: Viva’s Cloud Contact Center Suite f… Internet Leased Line and Branch to Branch connectivity
Consistent Internet connectivity with centralised montoring of Logistics for better control using In… Contact Centre Suite
Intelligent Routing of enquiries to E-Commerce agents using cloud contact center suite … Contact Center Suite
Improved Agent workflow for Healthcare organisation by Viva: Contact Center Suite … Viva WhatsApp for Business Integration
Two-way Communication using Whatsapp for Business Integration for Improved BPO support by Viva …
Managed SD-WAN as a Service
Poultery – Secondary Connectivity for enhanced network redundancy using Managed SD-WAN … Presence Contact Center Suite
Unified Voice Communication with centralised monitoring using Viva’s Presence Contact center Suite f… Presence Contact Center Suite
Ease Customer Support for BPO operations with reporting and analytics using Viva’s Presence Contact … Viva Presence Contact Centre Suite
Mitigating fraud and identity theft in financial operations using Viva’s Presence Contact Center Sui…
Cloud Contact Centre with Security
Secured Cloud Contact center with Centralised Support for high quality Recruitment process … Viva Teams Connect (VTC)
Microsoft Teams Upgraded with VoIP- Viva’s Teams Connect for International and Domestic IT Calling … CRM Integration with VCX
Improvised Data security and Medical Billing management using Viva Cloud eXchange with CRM Intergrat… Fully Managed Internet Connectivity
Centralised Monitoring and remote support for resolving patients medical issues using Viva’s Fully m… Managed SD-WAN with Branch to Branch connectivity
Cutting-edge SD-WAN service facilitating seamless access to digital content across multiple Retail o… Mobile Aggregated Broadband as a Service
Stable Internet Connectivity for this Agro Farm using Mobile Aggregated broadband via SMOAD 4G Edge … Managed SD-WAN as a Service
Secondary Connectivity for enhanced network redundancy using Managed SD-WAN …
Fully Managed Broadband Solution
How is connectivity provided for remote NBFCs using Viva’s fully managed broadband solution? … Contact Center Suite
Intergration with International calling using Viva’s contact center suite for advanced Recruitment … Mobile Aggregated Broadband as a Service
How can tourism maximise connectivity using Viva’s Mobile aggregated broadband using SMOAD 4G edge r…
Managed SD-WAN as a Service
Renewable Energy – Cloud driven versatile connectivity in remote locations using SD-WAN … Managed SD-WAN as a Service
Broadcasting Entertainment Connectivity across Locations with Viva’s Managed SD-WAN as a service … Viva Meet Cloud Telephony with Reporting and PBX
Facilitating cross-border communication for exports with Viva Meet. … VIVA Teams Connect
Empowering Global IT Application Development with Viva Teams Connect (VTC) … Enterprise Managed Broadband
Ruling Textile Operations via Connectivity using Enterprise Managed Broadband …
Managed SD-WAN as a Service
Branch office connectivity solutions for Supply Units using Viva’s Managed SD- WAN … Viva Unified Communication Suite
Efficient call tracking using Viva’s Unified Communication Suite for detailed analytics improving ca… Viva Managed Internet Leased Line
Single Point Internet Service Provider (ISP) for hospitals using Viva’s Managed Internet Leased Line… VCX with Unified Communication Suite
Unified Communication Suite with Viva’s Cloud eXchange (VCX) for effective calling and optimal recru… Enterprise Managed Broadband
Leveling up Fashion to the New Heights with Enterprise Managed Broadband … Enterprise Managed Broadband
Boosting Security for Financial Network via Enterprise Managed Broadband …
Viva Cloud eXchange
Customised high quality Calling solution using Viva’s Cloud eXchange(VCX) Technology … SBCaaS
Advancing IT Connectivity and strengthening Security via Viva’s SDVN and SBCaaS solution … Viva Cloud eXchange (VCX)
Viva’s Cloud eXchange helps enhance inbound and outbound calling for a leading travel agency … Viva Managed Mobile Aggregated Broadband
Advanced Internet and IT network setup using Mobile Aggregated broadband by Viva for centralised mon… Viva Managed Internet Leased Line
Dedicated, managed, and secure internet leased line for seamless manufacturing, achieving a 99.95% S… Fully Managed SD-WAN Service
Transforming Ed-Tech Connectivity: Viva’s Managed SD-WAN Elevates Learning for India’s Largest Ed-Te… Viva Presence Contact Center Suite
Escalated and advanced inbound calling solution using Viva’s Presence Contact center Suite for error… Viva Presence Contact Center Suite
Streamlining Success: Viva’s Advanced Database Management using Presence contact center suite Elevat… Integrated telephony platform with Zoho CRM using APIs.
Improved Data Analytics in the IT sector using Viva’s integrated telephony platform with ZOHO CRM us… VIVA Teams Connect (VTC)
IT Workforce optimisation – Telephony Integration with Microsoft Teams using the VIVA Teams Connect …
Edge Computing
From Pixels to Pavements: Making Traffic Cameras and the City Smart using Edge Computing … Edge Computing
Transforming Retail Mysteries into Profitable Histories using Edge Computing… WAN for Road Warriors
Golden Networking & Connectivity Solutions: WAN for Road Warriors for Financial Functions … Viva’s “Click2Call”
Enhanced Customer Service using Viva’s Click2Call for an e-commerce giant … Contact Centre for MS Teams
Omni-channel Communication for the IT team with Presence Contact center and MS Teams Integration … Viva Cloud eXchange (VCX)
Upgraded IT Virtual Call Center setup with unified communication platform using Viva Cloud eXchange(… DDOS attacks / Hosted Oracle SBC
Preventing DDOS attacks, protecting IT functions and achieving secured voice communication using Viv… VIVA Managed 4G based business-class Internet Solution
Business- class Internet solution for IT Operations from Viva using 4G LTE SIM-based SD-WAN … Intelligent Interactive Voice Response system (IVR)
Streamlined IT Customer Care: Intelligent Interactive Voice Response(IVR) System from Viva … VCX with domestic & International calling
IT Connectivity beyond boundaries- Viva Cloud Exchange for Home, Office and Remote Locations … Contact Centre for MS Teams
Omni-channel Communication for the IT team with Presence Contact center and MS Teams Integration … WhatsApp for Business
IT Workflow optimisation and effective monitoring using Viva’s Whatsapp for Business … Cloud Contact Centre
Increased IT Productivity using Viva’s contact center suite with Open API Integration … Viva Teams Connect (VTC)
Microsoft Teams Upgraded with VoIP- Viva’s Teams Connect for International and Domestic IT Calling … VIVA Teams Connect
Empowering Global IT Application Development with Viva Teams Connect (VTC) … SBCaaS
Advancing IT Connectivity and strengthening Security via Viva’s SDVN and SBCaaS solution … Viva Managed Mobile Aggregated Broadband
Advanced Internet and IT network setup using Mobile Aggregated broadband by Viva for centralised mon… Integrated telephony platform with Zoho CRM using APIs.
Improved Data Analytics in the IT sector using Viva’s integrated telephony platform with ZOHO CRM us… VIVA Teams Connect (VTC)
IT Workforce optimisation – Telephony Integration with Microsoft Teams using the VIVA Teams Connect … Contact Centre for MS Teams
Omni-channel Communication for the IT team with Presence Contact center and MS Teams Integration … Contact Center Suite with advanced support communication
Transparent and Unfied communication using Contact center suite with advanced support for Legal Law … Viva Cloud Contact Center with call scheduling
Scheduled Calling for massive lead generation using Viva Cloud Contact center Suite … Viva Cloud eXchange (VCX), VoIP with Call recording
Delivery and Logistics made easy using Viva Cloud eXchange (VCX) and VoIP with call recording under … Conversational AI
Logistics inventory management and personalised recommendations using Viva’s Conversational AI … Conversational AI
Logistics tracking simplified – Viva’s conversational AI for seamless communication experience … Internet Leased Line and Branch to Branch connectivity
Consistent Internet connectivity with centralised montoring of Logistics for better control using In… Specific Region DID with International calling
Customised International Calling with specific DIDs to enhance customer service for Manufacturing Un… Internet Leased Line
Downtime reduction and network infrastructure management and manufacturing using Viva’s Internet Lea… Viva Managed Internet Leased Line
Dedicated, managed, and secure internet leased line for seamless manufacturing, achieving a 99.95% S… Mobile Aggregated Broadband & Managed ‘SD-WAN as a Service’
Reliable Internet Connectivity for MNCs using Mobile Aggregated broadband and Managed SD-WAN … Fully Managed Broadband Solution
How is connectivity provided for remote NBFCs using Viva’s fully managed broadband solution? … Omnichannel contact center suite
All In One omnichannel contact center suite for extended outsourcing by Viva … Viva Cloud eXchange
Establishing High-class business communication saving hassles in the Pharmaceutical department with … Viva Cloud eXchange (VCX) with Landline Numbers
Increased Number of Sales for this Pharmacy using Viva’s Cloud eXcange(VCX) with stable landline num… Remote & Branch Connectivity with SD-WAN
Expanded Pharmaceutical Connectivity to tier 2 and tier 3 cities using SD-WAN … Managed SD-WAN as a Service
Poultery – Secondary Connectivity for enhanced network redundancy using Managed SD-WAN … CRM Integration with VCX
Detailed Monitoring and reporting for accurate R&D using cloud telephony and CRM Integration … Viva Cloud eXchange + AI Voice Bot + Contact Center
Save time, money, and Security using Viva’s Cloud eXchange(VCX), AI voice bot and contact center for… Viva Cloud eXchange
Viva’s Cloud eXchange(VCX) with automated IVR and CRM Integration for Real Estate Administration … Cloud Contact Centre with Security
Secured Cloud Contact center with Centralised Support for high quality Recruitment process … Contact Center Suite
Intergration with International calling using Viva’s contact center suite for advanced Recruitment … VCX with Unified Communication Suite
Unified Communication Suite with Viva’s Cloud eXchange (VCX) for effective calling and optimal recru… Managed SD-WAN as a Service
Renewable Energy – Cloud driven versatile connectivity in remote locations using SD-WAN … Viva Cloud eXchange (VCX) Toll-Free Numbers
Dedicated, licensed toll free number with advanced Cloud PBX using Viva Cloud eXchange(VCX) for Reta… VCX with Inbound Call Management (RONA)
Elevated Customer Support for Retail outlets: Advanced Inbound Calling with Viva Cloud eXchange(VCX)… Conversational AI
Natural Language communication between humans and AI for smooth Retail Operations by Viva using Conv… Managed SD-WAN as a Service
Enhanced performance using intelligent internet traffic management ensuring Retail safety using Mana… Managed SD-WAN with Branch to Branch connectivity
Cutting-edge SD-WAN service facilitating seamless access to digital content across multiple Retail o… Edge Computing
Transforming Retail Mysteries into Profitable Histories using Edge Computing… Edge Computing
From Pixels to Pavements: Making Traffic Cameras and the City Smart using Edge Computing … Fully managed VoIP solution using Cloud
Seamless Scalability- Viva’s Tailored Cloud Telephony VoIP Solution transforming a Startup’s Contact… Managed SD-WAN as a Service
Branch office connectivity solutions for Supply Units using Viva’s Managed SD- WAN … Viva SD-WAN powered Internet
Stitching Textile Connectivity across Locations with Multiple Connectivity Solutions … Mobile Aggregated Broadband & Managed ‘SD-WAN as a Service’
Achieving load balance and auto failover via Managed SD-WAN improving textile Operations … Enterprise Managed Broadband
Ruling Textile Operations via Connectivity using Enterprise Managed Broadband …