Viva Digitally

Voice & Collaboration

SBC as a Service

Allowing for efficient and smooth communications between VoIP networks within the enterprise and the service provider networks. Book a Demo

Voice & Collaboration

SBC as a Service

Allowing for efficient and smooth communications between VoIP networks within the enterprise and the service provider networks. Book a Demo

VOICE & COLLABORATION

SBC as a Service

Allowing for efficient and smooth communications between VoIP networks within the enterprise and the service provider networks. Book a Demo

Layer

Increase customer engagement by 75%

Layer

Facilitate better sales enquiries and focused product display

Layer

Provide 24*7 support for the customers without any hassle

Layer

Always have your business ready for the customer

Industry wise applications:

Why SBCaaS is ideal for business?

E-SBCs Protect and Control IP Communications Extending real-time IP communications

Inspect voice traffic and apply granular control and policies

Mitigate the complex security, interoperability, and service quality of Voice Network

SD-WAN in Bangalore

What is it?

Session Border Controllers (SBC) and Enterprise Session Border Controllers (eSBC) manage the communications and session flows in VoIP networks.

SD-WAN Chennai

How can it help you?

SBC as a Service helps to manage and control VoIP traffic, apply enterprise policies, and provide the foundation for a secure, efficient UC solution.

Features & Benefits

Viva’s SBCaaS provides a vital solution for your growing communication needs. It not only controls your voice traffic but also secures it from all kinds of cyber threats.

Greater IP Network Security

E-SBCs provide IP network-specific security capabilities to protect against denial-of-service attacks and other malicious threats such as man-in-the-middle attacks.

Platform for Interoperability

Provide extensive protocol normalisation functions that mitigate multivendor interoperability and multiprotocol interworking issues.

Increased Service Quality and Availability

Protect against service overloads by balancing loads across trunks and rerouting sessions to circumvent equipment and network problems.

Cost Management and Avoidance

Manage costs by consolidating network infrastructure to make more efficient use of network resources as communication needs increase.

Regulatory Compliance

Maintain the confidentiality and integrity of customer interactions across a range of industries, including retail, healthcare, and financial services.

Call Recording

Centralised call recording architectures that can dramatically reduce the cost of recording in contact centres and other applications.

Function & Feature ExamplesOracle E-SBCFirewall w/SIP ALG
Security
DoS/DDoS Self-protection 
Access control-dynamic & staticStatic Only
Topology hidingNAT Leaks
Encryption – signalling & mediaIPSec tunnels
Virus & SPIT mitigation 
Network Reach
Remote NAT Traversal 
L3 & l% OLIP/VPN bridging, IPv4-v6 interworking 
Interworking; signalling, transport & encryption protocols 
Overlapping dial plan transactions 
SLA Assurance
Admission control – signalling resource & bandwidth 
Signalling resources load balancing; QoS/ASR routing 
Signalling overload control 
QoS marking, reporting 

Case Studies

IT-Remote Connectivity in India

1000+ users who use the service provider's domestic and international communication systems in different shifts and time zones. During the pandemic, the users started using the office communication infrastructure for their WFH/WFA....

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IT-Remote Connectivity in India

The client required the interconnection of three of their Indian offices through a dedicated voice network, separate from their current data infrastructure. Highlighting enhanced security measures across the Application, Presentation,....

Read More

Related Offerings

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    FAQs

    1. What exactly is a Session Border Controller (SBC)?

    At the network’s edge, an SBC manages and protects real-time communication sessions such as phone, video, and messaging.

    2. What does a Session Border Controller (SBC) do?

    An SBC controls and secures real-time communication sessions, including voice, video, and messaging, at the network border.

    3. What are the advantages of SBCaaS?

    When compared to on-premises SBC implementations, SBCaaS provides improved security, simplified management, scalability, and cost savings.

    4. SBCaaS improves security in what ways?

    SBCaaS guards against harmful attacks, prevents toll fraud, and enforces VoIP and UC traffic security regulations.

    5. Is SBCaaS capable of handling huge call volumes?

    Yes, SBCaaS platforms are built to manage huge call volumes while also providing efficient call routing and load balancing.

    6. Is SBCaaS capable of real-time monitoring and reporting?

    Yes SBCaaS includes monitoring and reporting tools for tracking call quality, detecting problems, and analysing network performance.

    7. Is it possible to connect SBCaaS with communication systems?

    To enable border control and security, SBCaaS may interface with on-premises or cloud-based communication systems.

    8. Can SBCaaS provide employees with secure remote access?

    Yes, SBCaaS offers secure remote access to communication networks, allowing employees to connect securely from anywhere.

    9. Is SBCaaS simple to set up and manage?

    Yes SBCaaS systems include user-friendly administration interfaces that make configuration and ongoing management a breeze.

    10. Is SBCaaS appropriate for small businesses?

    Yes, SBCaaS is scalable and affordable for organisations of all sizes, including small enterprises.