The company offers the world's best VFX services to producers, directors, ad agencies, and studios. After the pandemic, many employees moved to the hybrid work model. The organization is looking for a dedicated voice calling platform to tackle the high cost of International Calls for their hybrid employees.

The existing PRI line connected to their terminated PRI circuit on their IP-PBX enables common 23-B channels on a single connection with provisioning on up to 30 simultaneous calls. The company must provide round-the-clock assistance to clients from around the world, but face the following challenges;

• The high cost of the PRI line is a concern for the business.
• Inter-branch communication.
• The cost of international calls.
• Limited concurrent calls.
• Unreliable Internet connection.

Viva Meet (Cloud Telephony)
We offered global calling plans with Viva Meet, a complete Cloud Calling solution with a dedicated voice calling platform.

Features & Benefits:

• Unique caller ID numbers for specific departments.
• Competitive international calling rates.
• A dashboard for centralized monitoring.
• Integration of applications and call recording.

Viva specializes in voice & data solutions with a significant focus on Cloud Telephony, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.