The client is seeking superior call connectivity to facilitate their lead generation operations targeting the APAC region.

The primary challenge for the client was ensuring dependable call quality to facilitate efficient lead-generation activities. Despite having APAC DID numbers, the client experienced difficulties with call connectivity and quality, adversely affecting their business operations and productivity. They also faced difficulty in expanding the communication system to meet the increasing demands of a growing business

Viva Meet with Singapore DID Number

Viva provided a tailored solution to address the client's requirement by offering a SIP trunk with Singapore DID. The solution included:

• Global Reach: Facilitating international calling and establishing a virtual presence across the region.
• Pay As You Go: The pay-as-you-go model provides customers with payment flexibility, allowing them to pay for services based on their usage levels, thereby avoiding long-term commitments and fixed fees.
• Compliance: Stay compliant with local regulations and data privacy requirements when conducting business.
• Quality: Ensuring dependable and outstanding call quality reinforces call continuity and business resilience plans, minimising potential downtime during emergencies.

Viva specialises in voice and data solutions, with a significant focus on Cloud Telephony, WhatsApp for Business, Contact Centers, Internet-Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots, and work-from-home solutions for enterprises.