Scaling AI-Powered Lead Qualification for Real Estate with SIP Trunking and a Domestic DID

The client required a reliable and compliant calling solution to qualify leads and promote real estate projects across India. Consistent call connectivity and trustworthy caller identification were essential.

The main challenge was to provide a dependable calling setup that could support lead qualification at scale, while ensuring calls were delivered consistently and recipients could trust the caller identity.

• Ensuring consistent call connectivity for outbound lead qualification
• Providing trustworthy caller identification for real estate outreach
• Meeting the need for a compliant calling solution across India
• Supporting high-volume lead engagement and sales outreach

Viva addressed the client’s needs by integrating SIP Trunking with the Vapi AI calling platform, using a domestic DID number.

AI-Integrated SIP Trunking:

• Integrated SIP Trunking with the Vapi AI calling platform
• Streamlined outbound lead qualification and sales outreach

Domestic DID Provisioning:

• Provisioned a domestic DID number for outbound calling across India

• Successful trial calls demonstrated reliable connectivity
• Enabled smooth, AI-powered calling operations
• Supported high-volume lead engagement
• Paved the way for service activation

The client is extremely satisfied with the solution provided by Viva.

Viva specialises in voice and data solutions, with a significant focus on Cloud Telephony, WhatsApp for Business, Contact Centres, Internet Leased Lines, AI Voice Bots, Chatbots and Work-from-Home solutions for enterprises.