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Customer Stories

Secure and managed internet for the tourism industry using LTE beyond shorelines.

The company provides the greatest sailing schedules with lodging, entertainment, a restaurant and bar on board, a swimming pool, and other enjoyable activities with a total of 5 cruise ships. Guests occupy the majority of their cruise....

Tourism-Point to Multi-Point in Bangalore

Client

An Indian cruise ship tourism company.

Requirement

The company provides the greatest sailing schedules with lodging, entertainment, a restaurant and bar on board, a swimming pool, and other enjoyable activities with a total of 5 cruise ships. Guests occupy the majority of their cruise ships while they are sailing, and for both the crew and the passengers, basic connectivity is essential. On their cruise ships, Internet and voice connections are provided by satellites utilizing V-SAT technology, which falls back on Sat-C with a GPS receiver as a backup. When a vessel is sailing close to land, the company required a solution that would let wi-fi switch to a land-based signal tower.

Challenge

The company's main priority is to offer some stable connectivity while sailing, and this was not possible with their present V- Sat technology. Passengers can access the Internet on the ship via wi-fi using their allotted data from the portal, and they can also recharge additional data credit. The limitations with V-sat are as follows:

  • VSAT services will be interrupted if the satellite and hub station malfunction (in the event of a star topology).
  • The ship needs a clear line of sight to pick up the signal.
  • The price of a satellite Voice & Internet plan is high (Approx. 1 Dollar for 4Mb to 5Mb).

Solution

Managed LTE Solution Viva offered Managed Internet Solutions with the LTE network as a secondary network; their current V-Sat system and 4G/5G LTE technology are integrated into the SMOAD device. When the ship is approaching a land area, the automatic network switchover allows passengers to utilize the LTE network from land, and the firewall is engaged. The system restricts access to specific websites and applications. The primary benefits of the offered solution are:

  • Automatic network switching from V-sat to 4G/5G LTE network.
  • Application restrictions & Data usage control.
  • The device combines LTE and VSAT technologies.
  • A reliable Internet network.
Viva specializes in voice & data solutions with a significant focus on Cloud Telephony, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.

If you would like to know more about this solution please click below:

Client

An Indian cruise ship tourism company.

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