Client
A licensed healthcare service provider specialising in medical services to resolve patient medical issues through remote support & monitoring.
Requirement
The company provides advanced medical assisting services to hospitals and clinics worldwide. One of their life-saving exercises is to ensure that clinical trials for patients go as smoothly as possible, with advanced supervision from foreign medical experts to support patients in critical conditions. The company was looking for seamless and secure dual-band Connectivity because their location's internet is now dependent on multiple local Internet service providers.
Challenge
Their primary objective is to improve patient care, and they have collaborated with over 100 hospitals and clinics in India, bringing a total of 500+ beds. Each patient bed is linked to multiple camera angles with built-in audio infrastructure, medical equipment, and remote doctors who will support the in-house doctor during treatments via Tele and Video conferencing. An internet outage is just out of the question during this critical situation.
Solution
Managed Internet Leased Lines
Viva provided Managed Internet Connectivity with a Dual Band Internet Lease Line link that splits traffic into multiple paths to ensure the Link is continuously operational. Viva provided a dual-band Internet connection using the SMOAD Hydra device as a CPE, which also offers secure Link with Failover & Redundancy, Load Balancing & Sharing, and additional services such as:
- Centralised Monitoring System.
- Firewall & Content Filtering.
- Provisioning services with Zero Touch last mile.
- SLA-driven and 24-hour support.
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Client
A licensed healthcare service provider specialising in medical services to resolve patient medical issues through remote support & monitoring.
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