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Customer Stories

How can tourism maximise connectivity using Viva’s Mobile aggregated broadband using SMOAD 4G edge router with SD-WAN?

The company manages luxury and business hotels, resorts, and vacation properties across the country. The Grand houseboat hotels are one of their ongoing hospitality projects to provide special events to their customers....

Tourism-Point to Multi-Point in Bangalore

Client

An established multinational Grand hospitality business has Hotels & Resorts across India.

Requirement

The company manages luxury and business hotels, resorts, and vacation properties across the country. The Grand houseboat hotels are one of their ongoing hospitality projects to provide special events to their customers. The houseboat has advanced audio and video visual capabilities to accommodate 60 guests. Their special events necessitate uninterrupted Internet connectivity to provide a better digital experience to their customer during transportation.

Challenge

The Grand Houseboat platform provides backwater rides on Lakes. The current significant challenges for their houseboats are unstable Internet connectivity during travel from one location to another in the backwaters. Their unstable connectivity disrupts their events, making it impossible to live stream weddings & reception events.

Solution

Mobile Aggregated Broadband as a Service Viva provided Managed Broadband Connectivity via SMOAD Multi-functional 4G Edge Router with SD-WAN Technology. The company is now experiencing stable internet connectivity during trips. Viva's solution consisted of:

  • SD-WAN Edge Router.
  • Failover & Redundancy.
  • Internet through LTE with two or three SIM cards.
  • Mac-binding for additional security.
  • WI-FI range of up to 50 meters.
  • Reduced operational costs.
  • SLA driven and 24/7 support.
Viva specializes in voice & data solutions with a significant focus on Cloud Telephony, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.

Client

An established multinational Grand hospitality business has Hotels & Resorts across India.

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