Viva Digitally

Customer Stories

Consistent Internet connectivity with centralised montoring of Logistics for better control using Internet Leased Line

The client expressed specific requirements to enhance their network infrastructure and operations, including: The Implementation of ILL connectivity for 5 of its branches initially, Deployment of fibre last-mile connectivity....

Logistics-Point to Multi-Point in Chennai

Client

A leading logistics and transport company with multiple branches in India.

Requirement

The client expressed specific requirements to enhance their network infrastructure and operations, including:

  • The Implementation of ILL connectivity for 5 of its branches initially
  • Deployment of fibre last-mile connectivity across multiple locations
  • Establishment of a centralised control and monitoring system.

Challenge

The company faced significant challenges that hampered its operations, including:

  • Inconsistent connectivity
  • Disorganised telecom infrastructure
  • Vendor Dependency and Downtime
  • Absence of a centralised monitoring system

Solution

Internet Leased Line and Branch to Branch Connectivity

The implementation of Viva's exhilarating solution resulted in notable improvements for the client, and thus it paved the way for:

  • Improved Connectivity: Reliable and uninterrupted Internet Leased Line connectivity across branches, ensuring smooth operations.
  • Enhanced Efficiency: Fiber last-mile connectivity and centralised control improve network efficiency, reducing downtime and disruptions.
  • Centralised Monitoring: Headquarters-based central monitoring enables better control and informed decision-making.
  • Scalability and Expansion: Initial implementation in 5 major locations with plans to extend coverage to all 80 branches, ensuring consistent and efficient connectivity network-wide.
Viva specialises in voice & data solutions with a significant focus on Cloud Telephony, WhatsApp for Business, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.

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Client

A leading logistics and transport company with multiple branches in India.

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