Client
A Chennai-based manufacturer of natural food and nutraceutical ingredients, recognised as a leading Indian brand in the organic food industry, specialising in high-quality, sustainably sourced products.
Requirement
The corporate office with 30 employees, were using a dedicated 4 Mbps Internet leased line. As their workforce grew to 50, the company wanted to increase its bandwidth.
Challenge
They were facing regular downtimes and latency issues with their Internet Service Provider. They were finding it hard to raise a ticket during these times, as the customer service of the existing ISP was sending them in circles and had other challenges:
- Frequent downtime
- Ineffective hashtag#technical hashtag#support
- Cost of upgraded plan
Solution
Viva Managed Internet Leased Line
Viva provided a dedicated and secure 12-Mbps Internet lease line with automatic failover and these features:
- Highly secure
- Automatic Failover
- 2nd Line for redundancy
- Class A ‘ISP’
- 99.95% SLA
- Superfast installation
- 24/7 support
Viva specialises in voice & data solutions with a significant focus on Cloud Telephony, WhatsApp for Business, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.
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Client
A Chennai-based manufacturer of natural food and nutraceutical ingredients, recognised as a leading Indian brand in the organic food industry, specialising in high-quality, sustainably sourced products.
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