Client
A highly renowned pharmacy chain in India, known for its omnichannel presence and extensive network of over 5000 outlets across the country.
Requirement
The client sought a robust and dependable solution to provide dedicated and high-bandwidth connectivity for their expanding network of over 5000 outlets across India. Their objectives included having a single point of contact for all connectivity-related matters, enhanced monitoring capabilities, and improved service quality.
Challenge
The client encountered numerous connectivity challenges in Tier 2 and Tier 3 cities, including the unavailability of direct telco services, the absence of SLAs from local providers, frequent disconnect problems, and multiple vendor issues. Additionally, they faced a lack of service assurance and a centralised point of connectivity to address these concerns effectively.
Solution
Remote & Branch Connectivity with SD-WAN
To overcome the client's challenges and fulfil their requirements, Viva proposed an SD-WAN solution that offered the following features:
- Dual Bandwidth Approach
- Hub and Spoke Monitoring
- Nationwide Coverage
- Streamlined Vendor Management
- Billing System Integration
- Enhanced Network Capabilities
- Centralised Automation and Control
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Client
A highly renowned pharmacy chain in India, known for its omnichannel presence and extensive network of over 5000 outlets across the country.
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