Viva Digitally

Customer Stories

Leveling up Fashion to the New Heights with Enterprise Managed Broadband

Viva addressed the client’s issues and provided the client with Enterprise Managed Broadband with SD-WAN Solution. Improved Connectivity: Robust Fibre connectivity for all the branches by leveraging an extensive last-mile....

Fashion-Unified Communications in Chennai

Client

India's first billion-dollar pure-play fashion powerhouse offering diverse range of stylish and high-quality apparel to a wide array of customers.

Requirement

The client sought managed end-to-end secured connectivity akin to MPLS and required a centralised dashboard for monitoring branch network performance.

Challenge

The client encountered inefficient network connectivity across all branches. The other challenges included;

  • Extending the MPLS network proved challenging for outlets situated in malls.
  • Limited control over managing the diverse network acquired from various providers.

Solution

Viva addressed the client’s issues and provided the client with Enterprise Managed Broadband with SD-WAN Solution.

  • Improved Connectivity: Robust Fibre connectivity for all the branches by leveraging an extensive last-mile carrier network across the country.
  • SD-WAN Implementation: SD-WAN solution for end-to-end encryption, authentication, and basic firewall features.
  • Secure Data Transfers: Facilitated secure data transfers between branch locations via a Hub gateway, ensuring the integrity and confidentiality of information.
  • Centralised Monitoring Platform: Comprehensive real-time insights into network performance, traffic patterns, and security incidents using a centralised monitoring platform.
  • Proactive Network Management: Improved operational efficiency minimised downtime by implementing proactive network management and troubleshooting.
  • This strategy delivered a comprehensive and secure network infrastructure that effectively bolstered their business operations.

    Viva specialises in voice & data solutions, with a significant focus on Cloud Telephony, WhatsApp for Business, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.

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Client

India's first billion-dollar pure-play fashion powerhouse offering diverse range of stylish and high-quality apparel to a wide array of customers.

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