Viva Digitally

Customer Stories

Single Point Internet Service Provider (ISP) for hospitals using Viva’s Managed Internet Leased Line.

Their 50+ locations have been increasing by 3% every quarter. Each location consists of local broadband connections, and the company wants stable internet connectivity from a single internet service provider (ISP) instead....

Hospital-Private 5G Network in Bangalore

Client

A diagnostic company based out of Chennai with 50+ locations across Tamil Nadu.

Requirement

Their 50+ locations have been increasing by 3% every quarter. Each location consists of local broadband connections, and the company wants stable internet connectivity from a single internet service provider (ISP) instead of different ISPs.

Challenge

The internet connection at the company's branches depends entirely on the location-based internet service providers. Since they deal with multiple ISPs and Broadband vendors, they face challenges in coordinating between the IT Team, and frequent downtimes occur.

Solution

Managed Internet Leased Lines

Viva offered a managed Internet solution that replaced different ISP connections to a single point ISP service with customized additional features such as:

  • Internet connectivity to all branches.
  • LTE redundancy as a backup connection for all locations.
  • Ticketing system with trigger notifications sent via communication platforms like (Email, WhatsApp, and Text).
  • Centralized monitoring system for monitoring branch internet links.
Viva specializes in voice & data solutions with a significant focus on Cloud Telephony, Contact Centers, Internet Leased Lines, Managed SD-WAN as a service, AI Voice bots, Chatbots & Work from home solutions for enterprises.

If you would like to know more about this solution please click below:

Client

A diagnostic company based out of Chennai with 50+ locations across Tamil Nadu.

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