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Cloud Contact Center
Better co-ordination across the E-Commerce organisation using Presence Contact center suite
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Conversational AI
Boosted sales for E-Commerce platform by Social media integration using Conversational AI- Viva
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Cloud Contact Center
Intelligent Routing of enquiries to E-Commerce agents using cloud contact center suite
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Cloud Contact Center
Unlocking E-Commerce Revenue streams via Cloud Contact center Suite
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Click to Call
Enhanced Customer Service using Viva’s Click to Call for an e-commerce giant