Industries - Viva Digitally

Cloud Contact Center

Intelligent Routing of enquiries to E-Commerce agents using cloud contact center suite

Improved Agent workflow for Healthcare organisation using Viva Meet

Poultry – Secondary Connectivity for enhanced network redundancy using Managed SD-WAN

Unified Communication Suite with Viva Meet for effective calling and optimal recruitment.

Ease Customer Support for BPO operations with reporting and analytics using Viva’s Presence Contact center Suite

Mitigating fraud and identity theft in financial operations using Viva’s Presence Contact Center Suite

Secured Cloud Contact center with Centralised Support for high quality Recruitment process

Microsoft Teams Upgraded with VoIP- Viva’s Teams Connect for International and Domestic IT Calling

Improvised Data security and Medical Billing management using Viva Meet with CRM Intergration

Centralised Monitoring and remote support for resolving patients medical issues using Viva’s Fully managed internet connectivity