Yes — tone, script, language, speed, pitch, and personality can be tailored.

Yes — Viva Voice AI supports major CRMs and custom integrations.

Yes — it handles queries, books appointments, qualifies leads, and transfers to agents when required.

Yes — for campaigns, reminders, follow-ups, and customer reactivation.

English (India/US/UK), Hindi, Tamil, Telugu, Kannada, Malayalam, and more.

Yes — sample voices and a live demo are available.

Through ASR (speech recognition), TTS (speech synthesis), and NLP.

A system that speaks, understands, and responds like a human in real time.

Unlike basic IVRs, Voice AI uses artificial intelligence to understand natural speech, detect intent, and deliver meaningful, human-like responses instead of preset menu options.