A well-established company with offices located in various cities across India.
They use an EPBX system via domestic PRI lines, and we learned that they were experiencing technological and provider issues with their existing PRI lines and with the EPBX system.
As you may know, VoIP needs a better network—a thinking, intelligent WAN that ensures superior call quality by improving quality of service (QoS) and eliminating packet loss, high jitter, high latency, congestion, and link failure. The reason this particular client was hesitant to convert their old EPBX system to a Cloud VOIP solution immediately was that:
Viva Meet
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