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Do you provide a free trial?
Yes — Viva Voice AI includes a limited free trial before you choose a plan.
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Can it replace human agents?
It automates 70–80% of repetitive tasks and escalates complex cases to human agents.
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Can I use the AI Voice on WhatsApp or chat?
Yes — Viva Voice AI works across WhatsApp, website chat, mobile apps, and other channels.
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What support do you offer?
Setup assistance, onboarding, technical support, and dedicated account management.
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How secure is the system?
Enterprise-grade security with full encryption and strict data privacy controls.
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Do you provide call recordings and analytics?
Yes — transcripts, insights, call recordings, dashboards, and lead qualification reports.
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How do you bill?
Subscriptions, usage-based plans, and enterprise pricing models.
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Which industries use it?
Real estate, healthcare, education, ecommerce, insurance, finance, hospitality, customer support, and more.
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Does it understand local accents?
Yes — Viva Voice AI is optimised for Indian regional dialects.
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How accurate is the speech recognition?
Highly accurate for Indian accents and noisy environments.