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Intelligent Routing of enquiries to E-Commerce agents using cloud contact center suite
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Better co-ordination across the E-Commerce organisation using Presence Contact center suite
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Increased IT Productivity using Viva’s contact center suite with Open API Integration
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Centralised communication portal with reduced maintenance costs: Viva’s Cloud Contact Center Suite for streamlined consultation.
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Improved Agent workflow for Healthcare organisation by Viva Meet
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Unified Communication Suite with Viva Meet for effective calling and optimal recruitment.
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Ease Customer Support for BPO operations with reporting and analytics using Viva’s Presence Contact center Suite
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Mitigating fraud and identity theft in financial operations using Viva’s Presence Contact Center Suite
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Secured Cloud Contact center with Centralised Support for high quality Recruitment process
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Intergration with International calling using Viva’s contact center suite for advanced Recruitment