-
Is it possible to connect SBCaaS with communication systems?
To enable border control and security, SBCaaS may interface with on-premises or cloud-based communication systems.
-
Is SBCaaS capable of real-time monitoring and reporting?
Yes SBCaaS includes monitoring and reporting tools for tracking call quality, detecting problems, and analysing network performance.
-
Is SBCaaS capable of handling huge call volumes?
Yes, SBCaaS platforms are built to manage huge call volumes while also providing efficient call routing and load balancing.
-
SBCaaS improves security in what ways?
SBCaaS guards against harmful attacks, prevents toll fraud, and enforces VoIP and UC traffic security regulations.
-
What are the advantages of SBCaaS?
When compared to on-premises SBC implementations, SBCaaS provides improved security, simplified management, scalability, and cost savings.
-
What does a Session Border Controller (SBC) do?
An SBC controls and secures real-time communication sessions, including voice, video, and messaging, at the network border.
-
What exactly is a Session Border Controller (SBC)?
At the network’s edge, an SBC manages and protects real-time communication sessions such as phone, video, and messaging.
-
How compliant is it to use your solutions?
Our UCaaS Solution is PCI and HIPAA compliant Our data centres are also SSAE 16 compliant.
-
How easy is it to Integrate CRM?
Viva Digitally’s UCaaS system has connectors that help integrate leading CRM software such as Zoho, Salesforce, Lead Squared etc.
-
Does UCaaS support Bringing your own devices (BYOD)?
UCaaS solution allows the software to run on devices which typically support IOS, Windows, and Android devices. This helps the customers to utilise their own devices instead of buying additional hardware to use UCaaS services.